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Can I scan or photograph my own artwork?

Yes we do accept files you have created. We always suggest you order a small print first as a proof to be sure you are happy with the image quality and color. Quite often you will see a difference between the colors on your monitor vs what is printed. When preparing files the image size needs to be between 150dpi - 300dpi at 100%, and can be saved as Adobe 98 color settings.

 

Can Signature Image color correct my supplied files?

We suggest ordering a small 8x10 or 11x14 proof first. We can make adjustments per your notes or you can bring in the original for us to compare against. We charged $75 per hr billed in 15 min increments for color proofing and image manipulation, print proofs are billed separate. In most cases it makes more sense to bring in the originals and have us to handle scanning and proofing.

 

Can Signature Image add signatures to my digital images?

Yes, you can provide us with a copy of your signature to scan and add to your digital painting, and or photographs. Signatures can be made any color and any size desired on the digital file. We charge $75 per hour billed in 15min increments for image manipulation.

 

Can Signature Image scan my image through a glass frame?

We can shoot thorugh glass if original is framed, but we do prefer unframed work.

 

We can scan glossy or matte finishes. 

 

Can you use transparencies?

 

4x5 Film Drum Scans - Our Howtek 4500 Drum Scanner has a max resolution of 4000 dpi making it the perfect tool for scanning your film transparencies for high resolution print work. The price includes minor cleanup of any dust or scratches that show up in the scan process. Extreme dust, glare or scratch removal may incur additional charges. 

 

What is Proofing

Proofing includes color correction, proofs, initial client consult/review of color proofs, and archive of both digital and printed proof.

 

We will provide you with a cd/dvd of your Art Scan that will include file sizes suitable for printing, advertising, and web/email usage.

Proofs are printed on Matte Paper. If you would like proofs on your prefered paper or canvas add $25. 

 

Printing

We print on Epson 9900 & 11880 printers, using OEM pigment ink.

 

What is the largest print size?

For canvas is 58 x any length. Our largest so far is 4.5 x 11.5 feet! Most papers max out at 44" rolls, but Epson and Innova products offer 60" rolls. We do not stock 60" rolls of paper, but they are readily available.

 

We carefully inspect each print and reject any prints that are not up to our high standards. 

 

Types of Finishes

 

Deckle Edges (paper) $5 per print

 

Foam Core Mounting  3/16", 1/4", 1/2" white & black. Add $5 each for black foam core.

 

Canvas Stretching

 

Archival & Retail Packaging

 

Fulfillment Services

 

Turnaround Times

 

Art Scan & Proof - 4-5 business days

Paper Prints - 2 business days

Canvas Prints  - 4 business days

Metal Prints- 5-7 business days

Rush service - $25 less than 48 hour rush, $45 less than 24 hour rush. Call for availability.

 

Shipping

 

Our preferred shippers are USPS & FedEx Ground/FedEx Overnight.

 

We do ship via UPS by request, note UPS in your order notes.

 

All prints are packed and sealed in an archival clear bag before shipping. We pack your order very well to ensure everything arrives perfectly. We prefer to ship paper prints flat whenever possible, loose canvas ships rolled in a tube, stretched canvas and metal prints ship in large boxes with packing material around the prints.

 

If shipping originals to us please see our page "Ship Us An Original".

 

What about originals too big for USPS or FedEx? Do you offer local pickup of oversized originals?  

Yes, we do offer oversized pickup and delivery of originals and prints in the DFW area. This service must be scheduled in advanced. $150 delivery fee for printed work within DFW. $200 pickup & delivery for same day Oversized Art Scan service. Oversized Pickip/Delivery Fees are in addition to any work being performed. These prices are only good for the immediate DFW area, please call for prices on pickup/deliveries outside DFW.

 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

If you find you prints defective and need replacement please contact us immediately so we can that we can help. If your order was damaged during shipping please keep all packing materials, take a picture of damage to the package, and contact us.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Signature Image uses the highest quality archival materials. All papers and canvas are acid free, and all inks are Epson pigment archival inks.

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